Friday, December 23, 2011

CALL PARK...

Call park : is a feature of some telephone systems that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set.

The “call park” feature is activated by pressing a preprogrammed button (usually labelled “Call Park”) or a special sequence of buttons. This transfers the current telephone conversation to an unused extension number and immediately puts the conversation on hold. (This is called parking the call; and the call is said to have parked onto a certain extension. Essentially, call parking temporarily assigns an extension number to an incoming call.) The telephone system will then display the extension number of the parked call so that the call can later be retrieved.

At this point, the telephone system will often provide an option for the person to make an announcement through a public address system (often consisting of some or all of the telephone sets and or overhead paging speakers controlled by the telephone system). Making such announcements in such a way is referred to as paging. To access the paging system, the user must enter the paging access code or press the "page" button on the telephone, and announce the call parked extension. An example would be at a grocery store where the bakery has a call parked. The user would say "Bakery you have a call parked on 627" and the bakery department would then dial 627 to access the call on hold.

A set time is then provided for any person to retrieve the call by dialing the extension number of the parked call on any telephone set.

If no one picks up the parked call within the set time, the telephone system may ring back the parked call. This transfers the parked call back to the person who originally parked the call.

Check the NTP ISDN Primary Rate Interface Features for more details about programming and operation.


Add/Change Customer Call Park Data.
=======================================
LD 50
REQ NEW,CHG or PRT
TYPE CPK                  (Call Park data block).
CUST xx
BLOC 1-5
CPTM 30-(45)-480     Call Park Timer (in seconds).
RECA (NO) YES        Call Park Recall to Attendant.
SPDN (0)-100 xx...x    Number of contiguous system park DNs 
                                    and first DN of that range.
MURT xx                     Music Route number for parked call.

=======================================
Enable Call Park for analog (500/2500-type) telephones.
LD 10
REQ: NEW, CHG
TYPE: 500 Telephone type.
TN
CLS XFA                Call Transfer Allowed.
        XFD                Call Transfer Denied.

Add/Change Call Park Key on Meridian 1 proprietary telephones.
LD 11
REQ: NEW, CHG
TYPE: xxxx             Telephone type
TN
KEY xx PRK

exam :
>ld 20

PT0000
REQ:       chg
TYPE:    2050pc
TN         096 0 00 05
ECHG    yes
ITEM     key 21 prk
              KEY
ITEM
=======================================

procedure:

At the time of a call:

Press key ==> park

Press "park code"   ==> show in screen

 
Press Key ==> park ---> once again
=======================================

From another handset if you want to take the call press the
"park code" 



No comments:

Post a Comment