Wednesday, December 21, 2011

Glossary and Terms

802.1p
An IEEE standard for providing QoS using three bits (defined in 802.1q) to allow
switches to reorder packets based on priority level.
802.1q
An IEEE standard for providing virtual LAN (VLAN) identification and QoS levels.
Three bits are used to allow eight priority levels, and 12 bits are used to identify
up to 4,096 VLANs.
AHT (Average Hold Time)
The average length of time between the moment a caller finishes dialing and the
moment the call is answered or terminated.
ANI (Automatic Number Identification)
A telephone function which transmits the billing number of the incoming call
(Caller ID, for example).

Detailed ISDN Cause Codes

Cause No. l - Unallocated (unassigned) number [Q.850]
This cause indicates that the called party cannot be reached recluses although the called party number is in a valid format. It is not currently allocated (assigned).
Cause No. 2 - No route to specified transit network (national use) [Q.850]
This cause indicates that the equipment sending this cause has received a request to route the call through a particular transit network which it does not recognize. The equipment sending this cause does not recognize the transit network either because the transit network does not exist or because that particular transit network. While it does exist. does not serve the equipment which is sending this cause.

CLS CS1000 Keys

KEY  Description
AAG ACD Answer Agent 
AAK Automatic Answerback
ACD  ACD Incoming Calls (In-Calls)
ACNT ACD Activity Code Entry
ADL  Autodial 
AGT  ACD Agent Status
AMG  ACD Answer Emergency Call
AO3  Three-Party Conference 
AO6   Six-Party Conference
ARC Attendant Recall 
ASP  ACD Supervisor Call 
ATW  ACD Call Waiting Time Indication 
AWC ACD Calls Waiting
BFS Busy Forward Status 
CA Combined No Hold Conference And Autodial

Meridian Option 11C : Difference Between 11,11E,11C

Option 11
· 2 CPU Cards: CPU/CONF (Conference Loop) and TDS/DTR (Tone Digit
Switch/Digit Tone Rxer) – occupied 2 slots.
· 1 Expansion cabinet
· 224 Ports(including Trunk & Digital cards)
· Connectivity of expansion cabinet to main cabinet: Copper Connectivity only
· Max distance bet main & expansion is 2.12 m.
· Max 10 slots for cards excluding power supply.
· Operates on AC.
· Connection from 1st slot of expansion cabinet to anywhere between 2 & 9 of
main cabinet.
Option 11E
· System core ( contains cartridge containing customer data base)
· 384 ports
· 2 expansion cabinets
· Copper or fiber connectivity for the expansion cabinets to the main.
· Max distance between 10 m.

· Fiber Connectivity : MFI Card(Main Fiber Interface) & EFI Card(Expansion
Fiber Interface)
· Rls 22 & 23.

Option 11C
· SSC (Small System Card) Motorola 68040(CPU/16 MB of DRAM)
· S/W Daughterboard
· Two slots for fiber expansion
· Max of 4 expansion cabinets


Nortel IP PBX Basic command

       This is a short introduction into programming a Meridian PBX. The Meridian PBX's software divides information into LOADS. Each Load has a specific function for example. LD 20 is where you can print information about phones. The loads range from LD 01 - LD 143. If you see any prompts that I don't mention just "enter" past them.
ALWAY LOOK UP ERROR MESSAGES!!!! Error messages indicate to you what you are doing incorrectly, ignoring them can lead to hours of fustration.
What I am going to show you should work in a Meridian PBX's with Release 19 and above. We will be using the Following Loads or (Loaders) programs