Create Pick-Up Groups

Feature Description

Meridian 1 provides three methods of picking up calls which are ringing unanswered at other extensions. The method used depends whether the ringing
extension is in your pick-up group or not. This feature can be used by both analogue and digital sets; the latter can have a dedicated feature key if preferred.

The three methods are   :
Answer Call Pick-Up
This enables you to pick up calls within your own group.

Directed Pick-Up
This allows you to pick up calls in other pick-up groups using the DN of the ringing extension.

Answer Group Pick-Up
This allows you to pick up calls in other pick-up groups using the group number of the ringing extension.


Groups are identified by a "Ringing Number Pick-Up Group" (RNPG) number
(1 - 4095). A value of 0 indicates that the extension is not a member of a group.

For either analogue or digital sets the Pick-Up Group (RNPG) must be specified and the Class of Service (PUA, DPUA, GPUA) set depending which of the three pick-up methods is required by the user.



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Example

In this example an analogue TN 9 7 has been added to Pick-Up Group 2 and has been assigned all three methods of picking up calls.

LD 10
Load Program 10.

REQ CHG Change
TYPE 500
TN 9 7
ECHG YES                                   Easy Change is used
ITEM RNPG2                               Ringing Number Pick Up Group2
ITEM CLS PUA DPUA GPUA     Pickup,Directed Pickup,Group Pickup
ITEM