Call Redirection by Time of Day (CRDAY)

Call Redirection by Day (CRDAY). The CRDAY feature allows you to automatically redirect incoming calls on specified days of the week and/or holidays. You can define the number of rings required before a call is redirected, and the Directory Number (DN) to which the call is redirected. Existing parameters that apply to the operation and redirection of DNs of Call Forward No Answer (CFNA) and Hunting also apply to this feature.

The CRDAY feature also uses the alternate DNs introduced by the CRTOD feature. You can configure up to four alternate day lists, DAY0 ? DAY3, for each customer. Each day list can contain one or more days of the week.

You can also configure up to four holiday lists, HOLIDAY0 ? HOLIDAY3, for each customer. Each holiday list can contain up to 20 dates.
You can assign one alternate day list and/or one alternate holiday list for each telephone. The maximum value of the year in a holiday date is 2104. There is a class of service (CLS) for each of CRTOD, CRDAY, and Call Redirection by Holiday (CRHOL). Each CLS can be enabled or disabled separately and are independent of each other



This feature is implemented in two stages.

The first stage uses Program 15 to define the time options. There are four alternate time options available at the customer level for the CRT0D feature: CRT0, CRT1, CRT2 and CRT3.

This feature is enabled when at least one of the alternate time options is defined. The alternate time options are entered in International time format.

Example

This example shows how the alternate time options are set in the Customer data block. The section of CDB you require is Call Redirection Data (RDR).

LD 15
Load Program 15

REQ    CHG   
TYPE     RDR   
CUST    X    X = Customer number
Carriage return on until you reach CRTOD prompt
CRTOD    YES    Call redirection by time of day
CRTO    12 00 13 00    Alternate time option 0. (Start hour/start minute. End hour/end minute)
Enter carriage return to go to next prompt
CRT1    SH SM EH EM    Alternate time option 1 sh / sm = start hours /  mins, eh / em = end hours / mins
CRT2    SH SM EH EM    Alternate time option 2
CRT3    SH SM EH EM    Alternate time option 3
Enter "x" to remove the value and reset to start time = end time=0
Carriage return Back to the REQ prompt.


Printing Call Forward Number Rings and Call redirection Times

LD 21

REQ    PRT   
TYPE    RDR   
RDR_DATA        Carriage return through all the prompts and you will be presented with a prompt out containing all your Re-direction data, included will be your Call Redirection Time data
CRT0    12 00 13 00    Call redirection time 0
CRT1    00 00 00 0    Call redirection time 1
CRT2    00 00 00 00    Call redirection time 2
CRT3    00 00 00 00    Call redirection time 3
The second stage uses Programs 10 or 11 to set class of service call redirection by time of day allowed/denied (RTDA/RTDD). The alternate redirection time option (ARTO) and alternate forwarding prompts (AFD/AHNT) are set.

Example

This example shows how to set alternate redirection prompts for an analogue set.

One alternative time option forwarding to a DN on call forward no answer and busy.

LD 10
Load Program 10

REQ     CHG   
TYPE     500   
TN    x x    x x = Terminal Number
ECHG    YES    Easy change
ITEM    CLS RTDA    Call redirection by time of day allowed. if CLS = RTDD, AFD/AHNT will be removed, and ARTO will be reset to zero
ITEM     ARTO 0    Alternate redirection time option for call redirection set to zero (options 0-3)
ITEM    FTR AFD yyyy    Alternate flexible call forward to DN yyyy
ITEM    FTR AHNT zzzz     Alternate hunt to DN zzzz
ITEM        Carriage return back to the REQ prompt
This example shows how to set alternate redirection prompts for a digital set. One alternative time option forwarding to a DN on call forward no answer and busy.

LD 11
Load Program 11

REQ     CHG   
TYPE    xxxx    xxxx = Telephone Type 2616, 2008 etc
ECHG    YES   
ITEM    CLS RTDA    Call redirection by time of day allowed
ITEM    ARTO 0    Alternate redirection time option for call redirection set to zero (options 0-3)
ITEM    AFD yyyy    Alternate flexible call forward to DN  yyyy
ITEM    AHNT zzzz    Alternate hunt to DN zzzz
ITEM        Carriage return back to the REQ promp