Feature Description
Meridian 1 provides three methods of picking up calls which are ringing unanswered at other extensions. The method used depends whether the ringing
extension is in your pick-up group or not. This feature can be used by both analogue and digital sets; the latter can have a dedicated feature key if preferred.
The three methods are :
Answer Call Pick-Up
This enables you to pick up calls within your own group.
Directed Pick-Up
This allows you to pick up calls in other pick-up groups using the DN of the ringing extension.
Answer Group Pick-Up
This allows you to pick up calls in other pick-up groups using the group number of the ringing extension.
Groups are identified by a "Ringing Number Pick-Up Group" (RNPG) number
(1 - 4095). A value of 0 indicates that the extension is not a member of a group.
For either analogue or digital sets the Pick-Up Group (RNPG) must be specified and the Class of Service (PUA, DPUA, GPUA) set depending which of the three pick-up methods is required by the user.
Friday, December 23, 2011
CLS for Restricted...
All from memory:
Fully Restricted Service
There are three levels of Fully Restricted Service:
FR2
- allowed to originate and receive internal calls
- denied access to TIE and Common Controlled Switching Arrangement networks
- denied access to and from the exchange network, either by dialing, through an attendant, or using call modification from an unrestricted telephone
Call modification takes place when certain features are activated while a call is in progress (for example, Call Park, Call Pickup, Call Transfer, Conference, or Night Answer).
Fully Restricted Service
There are three levels of Fully Restricted Service:
FR2
- allowed to originate and receive internal calls
- denied access to TIE and Common Controlled Switching Arrangement networks
- denied access to and from the exchange network, either by dialing, through an attendant, or using call modification from an unrestricted telephone
Call modification takes place when certain features are activated while a call is in progress (for example, Call Park, Call Pickup, Call Transfer, Conference, or Night Answer).
Call Waiting.....
Feature Description
This feature notifies an extension user, currently engaged on an established call, that another call is waiting to be answered. On a digital set notification is by a flashing lamp associated with the Call Waiting key and a buzz tone through the loudspeaker of the set. On analogue sets notification is by two bursts of tone through the ear-piece of the handset.
The user can put the first call on hold, answer the second call, and return to the first call when desired. The analogue set use a Flexible Feature Code to activate and deactivate this feature and the digital extensions must have a dedicated key.
There is an option to notify that internal calls and/or external calls are waiting.
Feature Implementation
In order for call waiting to work, an extension must be forward busy denied (FBD) and hunting denied (HTD).
For analogue sets, allow the Class of Service Call Waiting (CWA), Internal Call Waiting (SWA) and Warning Tone (WTA).
For digital sets, allow the Class of Service Internal Call Waiting (SWA) and Warning Tone (WTA). The Call Waiting feature must be allocated to a key.
This feature notifies an extension user, currently engaged on an established call, that another call is waiting to be answered. On a digital set notification is by a flashing lamp associated with the Call Waiting key and a buzz tone through the loudspeaker of the set. On analogue sets notification is by two bursts of tone through the ear-piece of the handset.
The user can put the first call on hold, answer the second call, and return to the first call when desired. The analogue set use a Flexible Feature Code to activate and deactivate this feature and the digital extensions must have a dedicated key.
There is an option to notify that internal calls and/or external calls are waiting.
Feature Implementation
In order for call waiting to work, an extension must be forward busy denied (FBD) and hunting denied (HTD).
For analogue sets, allow the Class of Service Call Waiting (CWA), Internal Call Waiting (SWA) and Warning Tone (WTA).
For digital sets, allow the Class of Service Internal Call Waiting (SWA) and Warning Tone (WTA). The Call Waiting feature must be allocated to a key.
CALL PARK...
Call park : is a feature of some telephone systems that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set.
The “call park” feature is activated by pressing a preprogrammed button (usually labelled “Call Park”) or a special sequence of buttons. This transfers the current telephone conversation to an unused extension number and immediately puts the conversation on hold. (This is called parking the call; and the call is said to have parked onto a certain extension. Essentially, call parking temporarily assigns an extension number to an incoming call.) The telephone system will then display the extension number of the parked call so that the call can later be retrieved.
At this point, the telephone system will often provide an option for the person to make an announcement through a public address system (often consisting of some or all of the telephone sets and or overhead paging speakers controlled by the telephone system). Making such announcements in such a way is referred to as paging. To access the paging system, the user must enter the paging access code or press the "page" button on the telephone, and announce the call parked extension. An example would be at a grocery store where the bakery has a call parked. The user would say "Bakery you have a call parked on 627" and the bakery department would then dial 627 to access the call on hold.
The “call park” feature is activated by pressing a preprogrammed button (usually labelled “Call Park”) or a special sequence of buttons. This transfers the current telephone conversation to an unused extension number and immediately puts the conversation on hold. (This is called parking the call; and the call is said to have parked onto a certain extension. Essentially, call parking temporarily assigns an extension number to an incoming call.) The telephone system will then display the extension number of the parked call so that the call can later be retrieved.
At this point, the telephone system will often provide an option for the person to make an announcement through a public address system (often consisting of some or all of the telephone sets and or overhead paging speakers controlled by the telephone system). Making such announcements in such a way is referred to as paging. To access the paging system, the user must enter the paging access code or press the "page" button on the telephone, and announce the call parked extension. An example would be at a grocery store where the bakery has a call parked. The user would say "Bakery you have a call parked on 627" and the bakery department would then dial 627 to access the call on hold.
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