NORTEL MUSIC ON HOLD (MOH) INSTALLATION

           Music-on-Hold systems allow you to play recorded music and/or messages to callers while they are on hold.(Alternatively, the system supports a Tones on Hold feature.)
Music On Hold Players are usually designed to provide a choice of outputs: 600 Ohms or 8 Ohms. The user may choose the output and volume level appropriate for their callers. The players are within the 2 watt source limit, playing the audio in an endless loop. Callers placed on hold hear the music on hold message in progress.

Necessary Equipment :
.   Music On Hold repeater/ Player (digital on hold music player that sends continuous audio signal to output)
.   RCA Phono Plug (included with on hold player purchase)
.   Card CO

"Private" , "blocked" or Hide Caller Id Number (CLID)..

A few options:

Option 1 :  On the TN, CLS CLBA can block the number from being sent.

LD 20
Req       chg
type       Handset Type (Example : 1120,1210, etc)
TN        96 0 6 3
ECHG   yes

cls         CLBA
..

Call Redirection by Time of Day (CRDAY)

Call Redirection by Day (CRDAY). The CRDAY feature allows you to automatically redirect incoming calls on specified days of the week and/or holidays. You can define the number of rings required before a call is redirected, and the Directory Number (DN) to which the call is redirected. Existing parameters that apply to the operation and redirection of DNs of Call Forward No Answer (CFNA) and Hunting also apply to this feature.

The CRDAY feature also uses the alternate DNs introduced by the CRTOD feature. You can configure up to four alternate day lists, DAY0 ? DAY3, for each customer. Each day list can contain one or more days of the week.

You can also configure up to four holiday lists, HOLIDAY0 ? HOLIDAY3, for each customer. Each holiday list can contain up to 20 dates.
You can assign one alternate day list and/or one alternate holiday list for each telephone. The maximum value of the year in a holiday date is 2104. There is a class of service (CLS) for each of CRTOD, CRDAY, and Call Redirection by Holiday (CRHOL). Each CLS can be enabled or disabled separately and are independent of each other

Blocking Outgoing Call after Office Hours : with Scheduled Access Restriction

LD 88
Load Program 88.
SAR: Scheduled Access Restriction data block
Prompt Response Comment
REQ aaa Request (aaa = CHG, END, NEW, OUT, or PRT)
TYPE SAR Type = SAR (Scheduled Access Restriction)
CUST xx Customer number associated with this function
SPWD xxxx Secure Data Password
SGRP 0-999 SAR Group number
SCDR (NO) YES Activate CDR for the SAR code feature
OFFP 1-8 Off-hour Period number
- STAR hh mm Start time
- STOP hh mm Stop time
- DAYS d ... d Respond with a new set of days to be used
- COS a...a Class of Service
- TGAR 0-(1)-31 Trunk Group Access Restriction
- NCOS (0)-99 Network Class of Service
ICR (NO) YES Incoming Calls are Restricted.
LOCK (1)-8 Lock period